Shipping & Returns

  • Damaged Shipment

    If you receive damaged item(s), contact Customer Support at no later than 5 business days of receipt of your shipment to make the necessary corrections. If there is extensive damage to the box, refuse delivery and contact Customer Support immediately at 315-743-4285.
  • Returns & Refunds

    At Empire Drone we do everything we can to create a great experience for our customers. This includes easy returns. RETURN POLICY: We offer a 30-day return policy from the date of delivery on many products (EXCEPTIONS APPLY, please see below for a list of non-...
  • Shipping Policies

    GENERAL SHIPPING POLICIES: Original Shipping Costs are Non-Refundable. Most in-stock orders placed Monday-Friday before 11 AM EST ship the same day. Orders placed after 11 AM will ship the next day of business. Orders placed Fridays after 11 AM will ship the following Monday. The free shipping o...